Car insurance is a necessity to keep yourself safe financially in the event that you have to file a claim. It has the potential to save you thousands of dollars in exchange for a small monthly premium. However, car insurance companies must do more than tote affordable coverage to keep up with the demands of consumers. Today’s best auto insurance companies must have high customer satisfaction scores, a straightforward claims process and better accessibility such as tools like smartphone apps.
We’ve analyzed recent reports from J.D. Power, AM Best, Consumer Reports the Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) to bring you the top car insurance companies worth checking out.
6. Best overall car insurance company: Amica
Amica was the strongest company overall in our research and received the highest rating in the New England region in J.D. Power’s 2019 customer satisfaction report. The insurer also received the highest Consumer Reports rating among auto insurance providers — as it has every year since at least 1999. Consumer Reports noted that an overwhelming number of customers reported “relatively few” problems during the claims process.
|A high J.D. Power satisfaction rating||Fewer driver discount opportunities|
|High financial stability ratings||Few online resources|
|No repair facility restrictions|
|“Platinum Choice” coverage|
|Best array of coverage options|
|Discounts on multi-line and multi-auto policies|